He highlighted that filing a case in consumer court is neither expensive nor complex, and even a handwritten complaint with valid documents like bills or receipts can initiate proceedings. He further elaborated on the three-tier structure of consumer courts — District (up to ₹50 lakh), State (₹50 lakh to ₹2 crore), and National (above ₹2 crore), helping students understand the legal framework clearly. Sharing real-life cases, he demonstrated how proper documentation and timely action can secure justice, while negligence can lead to denial of compensation. The interactive session proved highly informative, empowering students with the knowledge that consumer rights are not just privileges but tools of protection that must be exercised responsibly.